Privacy Policy
This page is maintained by Tidal Labs to explain how we handle personal data on this website.
1. Who we are
Tidal Labs is a UK-based web design studio. We build and manage this website to showcase our services and respond to enquiries from small businesses.
2. What information we collect
- Information you provide through our contact or audit forms (name, email, phone, business details).
- Technical data such as your IP address, browser type and device information, collected automatically when you browse the site.
- Usage data collected via analytics cookies, where you have consented to them.
3. How we use your information
- To reply to your enquiries and provide the services you request.
- To understand how visitors use the site so we can improve it.
- To send occasional updates about our services, only where you have opted in.
4. Cookies and analytics
We use cookies to remember your preferences and to measure site performance. You can manage your choices at any time through our Cookies page.
5. How long we keep your data
We keep enquiry data for as long as necessary to respond to your request and manage any follow-up work. Analytics data is retained according to the settings of our analytics provider.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal data. To make a request, email us at hello@tidallabs.co.
7. Security
We follow reasonable security practices to protect the data we hold. No online service can guarantee complete security, so we encourage you not to send sensitive information through unsecured channels.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be posted here with an updated effective date.
9. Contact us
Last updated: 26 July 2026.